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This page will provide users with information for any known server faults or down-time

05/10/2017 – IMPORTANT NOTICE

Problem: When customer tries to open the Arabic Channels, you get a message saying “input domain login” and the channels don’t open.

How to Fix:

1. Go to Android apps section
2. Click on “BeamArabia App Store” (blue colour icon)
3. You will see “Update Beam Arabic TV”. Please click on it then press “download”
4. After download press “install”

Now the problem will be fixed.
The new Arabic TV app was released today. Please forward this message for anyone who is having the problem. Sorry for that, there was a server crash.

Troubleshooting:

If customer does not have “BeamARABIA App Store” on their box, then how to fix the problem?

Customer can fix another way, please see below:

Please open the internet browser on your box, and then type the following link: www.beamarabia.com/app/iptv.apk

Once you press OK, It will automatically start the download for the new Beam IPTV app.

Now you need to go to ‘android apps’ section, and click on the ‘download’ icon.

Now it will show you anything you have downloaded on the box inside here. So you will see the ‘iptv’ app that you just downloaded inside. Simply click on it and it will ask you to install – Done 🙂

Now that you have it installed, it will work, and the problem is fixed.

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25/08/2017 – IMPORTANT NOTICE

Problem: When customer tries to open the Arabic Channels, it fails to open, and takes you back to the home screen directly. There is no error message.